QA Testing Cake of Deliciousness – frustration has never been this tasty!

So I’m still doing the three-month QA testing gig at work… and this time around it’s quite a bit more frustrating. Every time we let the IT group know about a new bug–they send back a message that they either:

– cannot reproduce the issue*,

– would like a movie of each and every step that led up to the issue**,

– and/or would like the login name and password we were using when it happened***.

In frustration, one of my co-workers drew a Venn diagram on the white board with the above three requests in each circle. A little while later, after being asked for another movie of something they couldn’t reproduce–but I couldn’t get to stop happening–I walked up and finished filling out the interlocked circles.

QA Testing Diagram

After a week or so of seeing this on the board every day, I decided that there was no reason why frustration couldn’t be turned into a tasty treat.

Thus the Venn diagram QA testing cake of deliciousness was created.

QA Testing Cake

It’s a homemade red velvet cake (created with white chocolate) and filled/covered with cream cheese frosting****. I brought it in the first Sunday we worked overtime trying to keep on schedule, and there wasn’t much left to take home afterwards.

No, we didn’t offer any to the IT group.
 
 
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* We think they attempt to reproduce the same bug by waving their hands in front of the monitors or doing some strange IT dance rather than actually following the detailed steps we provide because they can’t seem to reproduce anything we send them. OK, that was an exaggeration. I about fell over the two times they admitted they also saw the same issue the first time it was submitted to them.

** EVERY SINGLE TIME!  Sometimes even after we’ve already attached a movie and multiple screenshots.

*** We have limited ids to use for our testing, and before we learned our lesson, they’d log in while we were running our tests and screw up our data. This was finally defeated by re-running and filming any new bug while logged in using their own assigned IT user ids before sending them the information. It was a hysterically funny conversation the first time the head IT guy realized this.

****I’ll post the recipe as soon as I get it into the computer. Right now it’s still on a splotched and scribbled piece of notebook paper. I hated every red velvet recipe I tried and so it’s taken a year and multiple attempts to get it to the point where I’m actually willing to sell it.